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System Requirements

ImageTrend uses state-of-the art technology to host our applications. As a Microsoft and Adobe partner, our Web-based applications run using up-to-date systems from both Microsoft and Adobe. For information about system requirements to host your own Web-based system, please contact ImageTrend. We will be happy to assist you in finding a system that will run your ImageTrend systems within your budget and needs.

Elite Platform System Requirements (client-side access)

The ImageTrend Elite™ platform was built for a variety of device platforms. ImageTrend recommends using or procuring device platform, operating system and browser combinations that we have tested and on which we will support the use of Elite. Elite may also work on many other devices we have not yet tested.

SUPPORTED DEVICES

  • Desktop and laptop computers (see supported operating systems)
    - Note: Most computers that currently run ImageTrend EMS Field Bridge (as long as the software requirements are met), will support Elite. We recommend at least 4GB of RAM in this case.

 

EKG INTERFACING TABLETS – RECOMMENDED TABLETS

  • Windows-based tablet devices:
    o    Microsoft Surface Pro 3 or greater
    o    Motion R12
    o    Panasonic Toughpad® FZ-G1

 

TABLETS REQUIRING CLOUD-BASED EKG SOLUTION (please contact your EKG vendor for details)

  • Apple/Android tablet devices:
    • iPad Air (and Air 2) - 9.7"
    • iPad Mini (and Mini HD, Mini 2, Mini 3)– 7.9"
    • Galaxy Tab Pro - 8.4"
    • Nexus 10

        *Not supported: Kindle devices (software has security and functionality issues)

 

SUPPORTED OPERATING SYSTEMS       

  • Windows 7 (all versions)
  • Windows 8/8.1 (Standard, Pro, Enterprise)
  • Windows 10 (Standard, Pro, Enterprise)
  • Android 4.0 or greater
  • Apple iOS8 or greater
  • Mac OS X

 

SUPPORTED WEB BROWSERS              

  • On iPad/iOS: Safari only
  • All other hardware/OS platforms:
    • Recommended browser is Chrome
    • Latest Chrome, Chrome Mobile, Safari, or Firefox browsers
    • Microsoft Edge** (25.10586.0.0 or higher), Microsoft EdgeHTML (13.10586 and higher)
    • IE 11 or greater**
    • IE 10 for all of Elite, except the EMS/Fire incident forms

         ** using IE11 or Edge browsers on Windows 10 requires at least 32GB total hard drive space for EMS/Fire incident forms.


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EMS Field Bridge and Mobile Fire Inspections Requirements

ImageTrend EMS Field Bridge™ and Mobile Fire Inspections are systems that are regularly installed on laptops, tablets and other computers for end users, to be used in the field. The following specifications are necessary for Field Bridge and Fire Inspections to run optimally.

REQUIRED

  • 1 GHz Processor (non-Atom)
  • 2 GB RAM
  • 600 MB Available Hard Disk Space
  • 802.11 Wireless


OPTIMAL

  • Multi-core processor; Intel Core i5 or greater
  • 4 GB RAM or greater
  • 64-bit Windows operating system
  • 1 GB Available Hard Disk Space
  • 802.11 Wireless
  • Bluetooth


SUPPORTED OPERATING SYSTEMS

  • Vista
  • Windows 7
  • Windows 8
  • Windows 8.1 (Windows RT not supported)
  • Windows 10


SUPPORTED SCREEN RESOLUTION

  • 1024x768 or greater

ADDITIONAL SOFTWARE

  • Microsoft .NET Framework 4.0 or higher for version 5.6 and greater
  • Microsoft .NET Framework 3.5 SP1 or higher for versions up to 5.5
  • Adobe Flash Player 11 or higher
  • Adobe Reader 10 or higher

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Field Bridge Xpress Requirements

Field Bridge Xpress™ is the multi-platform version of EMS Field Bridge and was designed to work in a variety of environments.

Field Bridge Xpress has been tested on the following devices:

  • Google Android v4 (ICS) and newer1
  • Apple iPad and iPad Mini (4th Gen)2
  • New Apple iPad (3rd Gen)2
  • Apple iPad 22

1 Tablet devices with 7-inch or larger screens recommended.
  FireFox and Chrome browsers supported only.
  Contact ImageTrend EDS Support regarding compatibility with certain Nook models.
2 Safari and Chrome browsers supported only.


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Patient Tracking Mobile Requirements

Patient Tracking Mobile requires an existing Resource Bridge implementation. 

Patient Tracking Android Requirements

 

Hardware Recommended:

  • 800 MHz Processor
  • 256-512 MB RAM
  • Operating Systems
  • Android 2.3.5, Gingerbread
  • Android 4.0+

Screen Resolution Supported:

  • VGA 480 x 800

Recommended Scanning Devices:

  • Honeywell Dolphin 7800 Android 

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Billing Bridge System Requirements (client-side access)

ImageTrend recommends using or procuring device platform, operating system and browser combinations that we have tested and on which we will support the use of Billing Bridge. Billing Bridge may also work on many other devices we have not yet tested.

SUPPORTED DEVICES
    • Desktop and laptop computers (see supported operating systems)
 

SUPPORTED OPERATING SYSTEMS

  • Windows 7 (all versions)
  • Windows 8/8.1 (Standard, Pro, Enterprise)
  • Windows 10 (Standard, Pro, Enterprise)

 

SUPPORTED WEB BROWSERS

  • All other hardware/OS platforms:
    • Latest Chrome, Chrome Mobile, or Firefox browsers
    • Microsoft Edge (25.10586.0.0 or higher), Microsoft EdgeHTML (13.10586 and higher)
    • IE 10 or greater

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Resource Bridge

Internet Browser Requirements for End Users

  • Microsoft Internet Explorer 10.0 and above
  • Mozilla Firefox (latest is recommended)
  • Google Chrome and other Webkit Browsers (latest is recommended)
  • Adobe Reader 10 or higher
  • Adobe Flash 11 or higher (latest recommended) 

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