ImageTrend specializes in software solutions and research for Emergency Medical Services (EMS), fire departments, hospitals and other healthcare-related organizations.

I’ve used ImageTrend products at different departments over the years. I’ve felt their product was exceptionally user-friendly, but also really beneficial for capturing all the data we needed to make big decisions within the organization. The ImageTrend staff has also been amazing to work with for a seamless transition and an overall great experience. Because of this, I’m a loyal follower of ImageTrend solutions and their innovation and service.

- Anne M. Iturraran, Fire Administrative Manager | City of Sacramento

ImageTrend has allowed us to progress and be better prepared in the future. With easy to use data entry, customization to meet our needs, and ability to have informative analytics, ImageTrend has been the best solution for our agency.

- Rob Morris, Battalion Chief, North Metro Fire Department | Broomfield, CO

Using ImageTrend has made operations and administration so much easier for the department. Being able to customize the program to fit our needs makes sure that we capture all the data we need and can streamline processes to reduce wasted workload on our crews. I cannot say enough about the support we receive from ImageTrend and their programming team.  It is so nice to know that if I have a problem or question it is answered almost immediately and that they listen to user input when developing updates and future editions.

- Dustin McDonald, Captain/Accreditation Manager Springdale Fire Department, Springdale Fire Department

ImageTrend has totally revolutionized the registry for us.

- Gloria, Trauma Nurse Registrar, New York

Albuquerque Fire Rescue is a very satisfied user of ImageTrend Elite. It continues to serve our department's needs well and we would recommend this company to any fire department. We would choose to do business with ImageTrend again.

- Nathaniel Meisner, Battalion Chief, Albuquerque Fire Rescue, NM

We have seen a positive improvement in our EMS revenue since transitioning to ImageTrend.  In addition, the communication between ImageTrend’s staff and all of our functional areas has been outstanding.  The ability to have our EMS revenue data at my fingertips is a powerful tool as a Fire Chief.

- Brian H. Allard, Chief of Department, Goffstown Fire Department

Our Community Medicine Program, Patient Advocate Services, uses Report Writer and the Community Health module every day in order to identify and treat medically vulnerable patients in the city of Tempe. Using EMS data from ImageTrend we are able to implement a predictive model that identifies likely repeat EMS patients, helping our program reduce 911 calls by patients enrolled in our program since 2019 by 45%.

- Daniel Petty, Data Analyst, Tempe Fire Medical Rescue (AZ)

Within about 4 months of turning on ImageTrend, we went from 60-90 days to get a license, to less than 4 hours. Huge change.

- Louisiana State Board of Private Security Examiners

Migrating to ImageTrend totally changed my outlook for public safety RMS. Updates are rolled out twice a month! New features and integrations are continually being delivered and I can’t say enough good things about ImageTrend Support.  Having seen and used other platforms, ImageTrend continually stands head and shoulders above the rest.

- Keith Tanner, Fire Marshal, City of Surprise Fire-Medical Department

I work with all of the hospitals, fire departments and EMS agencies in the county on a daily basis, and continually hear how easy it is at the hospital to access run reports, update records for billing and make the process smoother for physicians. I have only had a positive experience working with ImageTrend.

- Barbara, EMS QI Coordinator, Florida

During the COVID emergency, we were tasked with assisting the EMS community with augmenting its workforce. ImageTrend’s License Management made it possible to operate at the greatest degree of efficiency, for the system triggers allowed us to seamlessly update configurations, which enabled us to combine processes for EMS personnel, nursing and respiratory care students. Bulk processing was a valuable tool that expedited credentialing of field-ready personnel. 

- Terrell Buckson, MHA, NRP, Director of Licensure and Certification, MIEMSS, Maryland Institute for Emergency Medical Services Systems (MIEMSS)