
Emergency Management Software for Fire, EMS, and Hospitals
Intelligence That Unlocks Impact
Data-driven, configurable emergency management software for fire departments, EMS, and hospitals that improves emergency response and streamlines operations.
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Turn Data into Actionable Insights
On the frontlines of tomorrow, intelligence rules.
The ImageTrend platform transforms raw data into intelligence that drives better decisions. Our advanced analytics deliver:
- Instant pattern detection and trend analysis
- Customizable performance dashboards
- Predictive insights for resource planning
- Automated quality assurance checks
Working by your side, we help your teams transform scattered data into actionable plans that improve overall patient care and deliver better public safety outcomes for your community.

Pre-Incident
Automate your scheduling, certification tracking, and pre-plans to keep teams prepared and properly staffed for any emergency.
Incident
Document patient care and fire events in real time while sharing critical information between EMS crews, fire teams, and hospital staff through NEMSIS and NFIRS/NERIS-compliant tools.
Post-Incident
Convert response patterns, patient outcomes, and operational data into actionable insights that improve documentation and speed up reimbursement.
Health Information Network
Seamlessly connect pre-hospital and hospital data to streamline care transitions and reporting. Enhance interoperability, simplify data management, and deliver insights to improve patient outcomes and operational efficiency.
Who We Serve
We deliver various emergency response software solutions and services to assist organizations with patient data management, incident reporting, analytics, billing, and other operational aspects.

Fire
Fire RMS software that transforms incident reporting and compliance into actionable intelligence for smarter operations.

EMS
Intuitive ePCR software that transforms patient documentation into streamlined efficiency for your agency.

Hospitals
Multi-disciplinary registry for connecting EMS data to improve patient care and track outcomes through our comprehensive platform.

State Entities
Powerful tools designed to help state entities oversee and manage emergency response data, ensuring compliance, coordination, and strategic planning across agencies.

Federal Agencies
Comprehensive solutions to support federal agencies in tracking large-scale incidents, aggregating data, and advancing national preparedness and response initiatives.

Researchers
Access to de-identified data through advanced analytics platforms that empower researchers to uncover trends, benchmark outcomes, and drive data-informed insights for public health and safety.
Smarter Data, Better Outcomes
Transform your operations with intelligence-driven software that connects every critical data point across Fire, EMS, and Hospital systems.
Flexible Software Matched With Industry Experience
We work alongside your department, combining industry knowledge with innovative technology to address real-world challenges.
You get expert support from professionals who understand the demands of emergency response. With firsthand experience in fire and EMS operations, we’re here to help you navigate challenges and keep your team prepared for whatever comes next.
Implementation
Our team will help guide you every step of the way to set up and optimize every feature for your needs.
Client Education
Access free training sessions and webinars to master our platform.
Customer Support
Get help when you need it from industry experts who care.
Lasting Partnership
We're committed to your success and invested in helping you provide better outcomes for your community.
What Customers Are Saying

“The Billing Bridge conference was very helpful and informative. I really liked how hands-on it was during each session. Everyone was super friendly and we learned a lot to help us succeed with ImageTrend. We are looking forward to next year!”
Jessica Santiago
Billing Specialist, Golder Ranch Fire District

“If you are using Elite and not using Billing Bridge you are doing yourself a disservice. The transition was easy, we should have done it sooner. The amount of time it is saving me from what I used to do has made it where I am able to get caught up on other things the department needed from me as an admin.”
Stephanie Henson, CAC, CPC
Pea Ridge Fire Department Administrative Assistant

“ImageTrend is good at looking where they are and then determining where they want to go and how they can be better. I love that they’re always pushing the boundaries of trying to make the system better.”
Garry Siler
Battalion Chief EMS and Training, City of Avondale Fire Medical

Featured Event
Unlock New Opportunities at Connect25
ImageTrend users from across the country connect for education, to share ideas and processes, examine key issues, and celebrate successes.
Resources for Fire, EMS & Hospital Teams
Browse webinars, case studies, and best practices to help your crew succeed.
Research that Powers Emergency Preparedness
Our insights help improve patient care and bring light to public health issues, turning community data into actionable intelligence.
Giving You the Tools to Tackle the Unknown
With our deep industry knowledge and advanced data analytics capabilities, we provide the confidence and intelligence that first responders and care teams need to tackle today’s challenges and prepare for tomorrow’s uncertainties.

Tomorrow Won’t Look Like Today. Prepare for What’s Next.
See the bigger picture and confidently face the challenges ahead with our industry-leading solutions.