ImageTrend Support
Already a customer? Connect with our Support Team and experienced ImageTrend specialists for software assistance whenever you need it.
We’re Here to Help
At ImageTrend, support means more than just resolving issues. You’ll find a caring and responsive Support Team ready to provide you with the information you need.
- Support Hours: Monday – Friday, 6:00 AM – 8:00 PM CT
- Toll Free: 888-730-3255
- Already a customer with a support ticket account? Click here to log in.
- Already a customer but need to sign up for a support ticket account? Click here to sign up.
You can now connect with us even faster using Live Chat! Simply log in to your support account (or create one) and click on the chat icon in the bottom-right corner for real-time assistance.
Have another question for support? Email Support – When emailing Support, please include the URL of the site you’re contacting us about.
Already a Customer?
If you’ve got a support ticket account or need help creating one, we’re ready to assist. Submit a ticket and let our specialists help you resolve your issue quickly and efficiently.
Stay Connected with Us
We offer a variety of resources to keep you informed and empowered, including webinars, events, and guides for your team. Stay connected with tools and critical information that help public safety agencies stay prepared for what’s ahead.
Real Help From People Who Get It
At ImageTrend, we understand the demands of emergency response and the critical role your systems play. From client training to ongoing technical support, we help with everything from implementation to reporting, so you can make informed decisions and do your best work in the field.
“ImageTrend Billing Bridge integrates perfectly into our operations and is the perfect solution for our organization.”
Jai Windish
EMS Division Chief, Germantown Hills Fire Department
Explore Our Resources
Access guides, tools, and emergency reporting resources designed to help you get the most from our platform
Have Another Question for Support?
We’re here to help with everything from technical assistance to integration guidance, making sure your emergency management system is ready for whatever comes next.