Webinar Description
What if fire and EMS services could do more than respond to emergencies? What if they could prevent them, protect their communities, and enhance overall public health? Community health programs are making this a reality, transforming the way agencies serve their cities and towns.
At the core of these programs is a simple yet essential question: What problem are we solving? For many agencies, the goal isn’t just reducing call volumes or cutting costs—it’s to fill critical gaps in care to create a more proactive and sustainable public safety system. Hear from two agencies that developed community health programs tailored to their unique needs. By doing so, they’ve reduced 911 dependency, improved patient outcomes, and built stronger partnerships with their communities.
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About the Presenter
Nathaniel Meisner
Sales Engineer | ImageTrend
Nathaniel Meisner is a sales engineer for ImageTrend’s fire and EMS products, listening to customers’ challenges and helping them find the right data solutions to make their operations more effective.
Prior to ImageTrend, Nathaniel served a 21-year career as a firefighter, most recently as a deputy chief of Albuquerque Fire Rescue. He is known for spearheading large-scale projects and programs to foster organizational growth and efficiency. Meisner is also an expert in streamlining operations, implementing quality control measures, and driving programmatic growth in all aspects of fire and EMS operations. He has implemented systems and software that transformed operations across fire, EMS, community health, logistics, strategic planning, accreditation, staffing, and payroll.
About the Presenter
Zach Botkin
Deputy Chief Medical Officer | Clayton County Fire & Emergency Services
Zach Botkin has served with Clayton County Fire & Emergency Services since 2006. During that time, he quickly found a passion for pre-hospital medicine and began to excel in the field of EMS.
In 2020, Chief Botkin was promoted to the rank of deputy chief and over the EMS division. Currently serving as the deputy chief medical officer, he is tasked with the development and review of patient care protocols, employee health and wellness, QA/QI programs, exposure control and risk management, mobile integrated healthcare, EMS cost recovery, STEMI and stroke coordinator, hospital liaison, and preparing the EMS division annual budget, which includes the newest advancements in technology and patient care.
About the Presenter
Armando Suarez Del Real
Deputy Chief | West Allis Fire Department
Armando Suarez Del Real, CCEMT-P, is currently the deputy chief for the City of West Allis Fire Department. He has over 20 years of experience in emergency services, working for private ambulance services, and volunteer fire departments, and is now employed as a career firefighter. Patient care and customer service have been passions of Suarez’s since the start of his career in EMS. He has also played instrumental roles in bringing ALS care to rural department and forwarding the concept of community paramedicine in fire department operations.
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