From NFIRS to NERIS: What Fire Departments Need to Know

The fire industry is on the brink of a significant transformation with the upcoming transition from the National Fire Incident Reporting System (NFIRS) to the National Emergency Response Information System (NERIS). While the new system will be fully implemented by January 1, 2026, the work to ensure a smooth transition starts now. Agencies need to begin preparing their systems and workflows today to stay ahead of the curve. With ImageTrend integrations on track for completion in Q1 2025, getting ready early is essential to avoid delays and disruptions.

If you missed the live session, watch the on-demand webinar to gain deeper insights into what this transition means for your agency.

Why the Shift to NERIS?

NFIRS, the current fire reporting system, has served the industry for over 50 years but is no longer capable of meeting modern data and technology demands. NERIS introduces a cloud-based system designed to:

• Enable Real-Time Data Submission: Unlike NFIRS, which often delays data reporting by over a year, NERIS supports near real-time submissions and analytics.
  
  
• Improve Interoperability: API integrations reduce duplicate data entry and streamline workflows.
  
  
• Enhance Data Collection: NERIS captures more comprehensive incident data, empowering agencies to review performance and refine protocols effectively.

For an in-depth look at NERIS and its key elements, check out NERIS Entity Elements Explained.

NERIS Features and Benefits

Real-Time Decision Making

With NERIS, agencies gain access to near real-time analytics, which can inform timely responses to emerging threats, such as lithium-ion battery fires. Faster data feedback enables agencies to adapt quickly and optimize operations.

Streamlined Processes

NERIS leverages API-based submissions, reducing the manual effort associated with NFIRS. Errors are flagged in real-time, making it easier to identify and resolve issues without sifting through extensive data batches.

Holistic Insights

By incorporating data sources like weather, geospatial information, and community profiles, NERIS provides a more complete picture for decision-making. This integration can highlight trends, improve resource allocation, and strengthen risk reduction strategies.

Explore NERIS Best Practices and Strategies to see how you can maximize these benefits.

How to Prepare for the Transition

ImageTrend is committed to supporting its clients through this monumental change. Here’s how agencies can begin preparing now:

1. Validate Your Data: Review user lists, vehicle inventories, and location data to ensure accuracy and completeness.
   
   
2. Review Current Workflows: Identify supplemental questions, validation rules, and reporting needs to prepare for updates.
   
   
3. Plan for Training: Familiarize your team with the new system and allocate time for configuration and onboarding.

Stay up-to-date with the latest updates and resources by visiting our NERIS Updates page or visiting the NERIS website.

Check out our comprehensive NERIS FAQs guide for answers to common questions and more details about the transition.

Support You Can Count On – With Optional Additional Training

One of the critical reassurances from the webinar was that ImageTrend will not charge agencies or states to transition to NERIS. The core tools, resources, and guidance needed for a smooth transition are included as part of your ImageTrend experience. This means agencies will have access to:

• Comprehensive guides and checklists through ImageTrend University.
• Regular live webinars, including Q&A sessions, to help troubleshoot and prepare.
• Dedicated customer support for questions and guidance throughout the process.

For agencies seeking a deeper dive into the transition process or additional hands-on guidance, an optional NERIS Education Package is available at an additional cost. This program is designed exclusively for current ImageTrend Elite customers or agencies adopting our solutions, helping their teams become fully prepared and confident in navigating this significant change.

What Is the NERIS Education Package?

The NERIS Education Package is a four-hour program delivered through two, 2-hour webinars led by an experienced member of ImageTrend’s Implementation and Education Services team.

It will guide your department through the essential steps for transitioning from NFIRS to NERIS. Participants will gain valuable insights, best practices, and practical advice to ensure a smooth and successful migration.

This optional program is available to current ImageTrend customers or agencies adopting our solutions and will be available for purchase starting January 31, 2025.

Choose the Support That Fits Your Needs

Whether you take advantage of the free resources available or opt for the NERIS Education Package for additional guidance, ImageTrend is committed to ensuring every agency is ready to succeed in this transition.

For more details on the NERIS transition, be sure to watch the on-demand webinar and visit our NERIS Updates page. Together, we’ll ensure your department is ready for the future of fire reporting.